Air France & KLM Dutch Airlines Provide Answers to Canadians

November 11, 2020

Further to the new restrictions in effect, Air France and KLM Royal Dutch Airlines Canada wish to clarify the changes made to the entry rules into France and the Netherlands for Canadians.


“The new European Union rules, and the steps taken by each of the countries involved, are restricting travel possibilities to France and the Netherlands for all Canadians, who are no longer permitted to enter these countries for non-essential reasons,” clarified Catherine Guillemart-Dias, Vice-President and General Manager of Air France KLM Canada. “Nonetheless, as we have been doing since the pandemic’s outset, we are maintaining operations to provide those who need and are able to travel with options, including Canadians exempted from these measures, nationals with a valid passport from the countries involved, and anyone whose final destination connects via Charles de Gaulle or Schiphol. Our flights are also available to businesses that need to ship cargo to Europe and elsewhere around the world by air,” added Catherine Guillemart-Dias.

The Air France-KLM Group reminds everyone that European Union, Schengen area and UK residents and passport holders can enter France and the Netherlands. Health and safety requirements – negative rapid Covid testing, quarantining – may vary according to origin and destination.

Entry into France and the Netherlands for Canadians

With some exceptions, including visa holders and people travelling for specific business needs, humanitarian or medical purposes, Canadian passport holders travelling for non-essential reasons are now forbidden from entering France and the Netherlands.

All travellers, regardless of nationality, authorized to fly to France will require to complete an International Travel Certificate to Mainland France and a Sworn Statement of absence of Covid-19 symptoms. In addition, a negative Covid test is now mandatory to enter France. It is recommended that a test be taken and the results obtained less than 72 hours prior departing from Canada. Tests are also available on arrival at Charles-de-Gaulle airport. As for the Netherlands, each visitor must complete a Passenger Health Declaration.

Canadians may still transit through Amsterdam or Paris to travel to other Air France KLM countries they are permitted to enter. Passengers in transit are submitted to the entry regulations of their final destination country. Should their connection in Paris or Amsterdam be on a flight operated by another airline, it is recommended to check the rules to transfer to this carrier prior departure.

Border openings and closings continue to fluctuate all over the world. Passengers are responsible for all the documents they require for their trip and must ensure they meet all of the destination country’s legal requirements pertaining to immigration and border control. Travellers are advised to check with the country in question as to the rules they must follow both at the time of booking their flight, a few days prior their departure and before leaving home for the airport.

https://airfrance.traveldoc.aero/ https://klm.traveldoc.aero/

Covid testing

The entry requirements for many countries – including France – now include a negative Covid-19 test result. In France, only RT PCR, RT LAMP or Antigenic tests will be accepted. Air France and KLM have agreements in place with various laboratories and clinics in Canada, aimed at accelerating the testing process for their customers and making it possible for them to meet the requirements of the countries involved.

https://www.airfrance.ca/CA/en/local/information/news/PCR.htm

https://www.klm.com/travel/ca_en/prepare_for_travel/travel_planning/PCR.htm

Booking with flexibility

To respond to the needs of travellers during these uncertain times, Air France and KLM have adapted their commercial policies and rolled out commercial measures that are 100% flexible. Customers no longer able to travel as a result of these new rules can rebook in the same booking class for another date – no fee, no reason required. Or if they prefer, they may request a credit voucher. This policy also applies to all new bookings, whether the cancellation is triggered by changes in rules at the flight destination or a decision to call off the trip, regardless of the reason.

https://www.airfrance.ca/CA/en/common/page_flottante/engagement-air-france-protect.htm

https://www.klm.com/travel/ca_en/prepare_for_travel/up_to_date/flight_update/index.htm

November-December

Schedule for Canada

Air France and KLM continue to fly out of Montreal, Toronto, Calgary, Edmonton and Vancouver.

Air France will operate 10 outbound flights a week from Canada in November, and up to 17 in December, aboard Boeing B787s and Airbus A350s.

KLM will offer a total of 17 flights/week, to which will be added 2 rotations of all-cargo flights to Toronto. * Edmonton will be served by an “out-and-back” flight via an inbound Calgary arrival: AMS YYC YEG, then Edmonton – Amsterdam direct.

Air France

From

To

Canada-PAR

Aircraft

Flights/week

PAR-Canada

Montréal

01 nov

31 dec

AF 345

B 787-900

7

AF 344

Montréal

07 dec

31 dec

AF 349

B 787-900

5

AF 348

Toronto

01 nov

13 dec

AF 351

A 350-900

3

AF 356

Toronto

14 dec

31 dec

AF 351

A 350-900

5

AF 356

KLM

From

To

Canada-AMS

Aircraft

Flights/week

AMS-Canada

Montréal

01 nov

13 dec

KL 672

B 787-900

2

KL 671

Montréal

14 dec

31 dec

KL 672

B 787-900

3

KL 671

Toronto

01 nov

31 dec

KL 692

B 777-200

7 + 2 cargos

KL 691

Calgary

01 nov

31 dec

KL 678

A 330-300

3 + 2*

KL 677

Edmonton

01 nov

31 dec

KL 679

A 330-300

2*

KL 679

Vancouver

01 nov

31 dec

KL 682

A 330-300

3

KL 681

More information

Air France

Sanitary measures : https://www.airfrance.ca/CA/en/common/page_flottante/information/engagement-sanitaire.htm

Air quality and HEPA filters : https://www.youtube.com/watch?v=Tbh_AmbqqFQ

Information, including mask wearing : https://www.airfrance.fr/EN/fr/common/page_flottante/information/faq-coronavirus.htm

KLM

Sanitary measures : https://www.youtube.com/watch?v=N6FiaOKtbOY

Air quality and HEPA filters : https://www.facebook.com/KLMCanada/videos/1804332363040921/

Information, including mask wearing : https://www.klm.com/home/ca/en

The health and safety of passengers and crew are paramount for Air France and KLM, which is why the airlines wish to remind travellers that the Level 3 health notice issued by the government of Canada warning against non-essential travel is still in effect for Canadian passport holders, as is the order banning foreign nationals from entering Canada. The Quarantine Act in effect applies to all travellers entering Canada.

www airfranceklm.com airfrance.ca klm.ca

Twitter: @AirFranceKLM @AirFranceCA @KLMCanada

Instagram: #airfranceklm #airfrance #KLM

Facebook: AirFrance KLMCanada